Philippe Bloch

Languages

  • English
  • French

Philippe Bloch

Entrepreneur

Philippe Bloch, 51, received his MBA from ESSEC Business School in Paris, France, in 1982.

He served as a Commercial Attaché for the French Embassy in New York in 1982 and 1983.

While acting as the Publisher of L'Expansion Magazine for three years, he published his first book "Service Compris" in 1986 (the most successful business book in France to date, selling over 500,000 copies) and started PBRH Conseil (a training, consulting and publishing firm specializing in customer service quality) in… 

Philippe Bloch, 51, received his MBA from ESSEC Business School in Paris, France, in 1982.

He served as a Commercial Attaché for the French Embassy in New York in 1982 and 1983.

While acting as the Publisher of L'Expansion Magazine for three years, he published his first book "Service Compris" in 1986 (the most successful business book in France to date, selling over 500,000 copies) and started PBRH Conseil (a training, consulting and publishing firm specializing in customer service quality) in 1987.

His second book (Dinosaures & Chameleons - 9 paradoxes to succeed in an unpredictable world) was published in 1991.

Philippe has since given more than 1,800 conferences all over Europe focusing mostly on customer service, excellence, management and entrepreneurship, and has acted as "Master of Ceremony" for numerous major national and international conventions.

He founded Columbus Café at the end of 1993, and opened his first two stores in Paris and Lille in October 1994, successfully introducing the gourmet coffee concept for the first time in France. The company now operates 65 units in France and the Middle East.

His latest book Bienheureux les Fêlés tells the story of his entrepreneurial ventures in a country that does not always promote initiative and entrepreneurial spirit.

He has left Columbus Café in June 2004, and is now working on numerous activities, including his conferences and "Master of Ceremony" activities, various articles in business magazines, a weekly radio show on BFM Radio (L'Entreprise BFM) and BFM TV (Valeurs Ajoutées).

Philippe also acts as a business angel in France, mostly focusing on internet companies.

He recently launched a website called Bookee (www.bookee.com).

His next book Service compris 2.0 will be available in November 2010 and will be unusually  published as an application (iPhone, Android, BlackBerry), an e-book and a printed book.

Philippe is bilingual (French/English).

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