Joe DiVanna

Reinventing Competition, Reinventing the Customer
Society Shapes Technology or Technology Shapes Society? :Leading Your Customers or Following the Markets
The Social Implications of the E-Transformation: Really Getting To Know Your Toaster
Establishing a Global Growth Agenda in the 21st Century

 

 

 

Redefining Financial Services: the New Renaissance in Value Propositions
Thinking beyond Technology. Creating New Value in Business
The Future of Retail Banking: Delivering Value to Global Customers
People - The New Asset on the Balance Sheet
Understanding Islamic Banking: the Value Proposition that Transcends Cultures

By this Author

Described by The Economist as a "polymath", and by his clients as “brilliant and fresh”, Joe DiVanna runs an innovation think-tank providing research and advisory services to the financial services industry, global businesses and governments. Joe’s insight on twenty-first century business focuses on the premise that in order to be competitive, all businesses must have a strong value proposition that is memorable, credible, demonstrable, measurable and actionable.

Joe DiVanna has specialised in management and strategy. During his career, he has helped organisations to rethink financial services, redefine entertainment and media production, streamline manufacturing operations, reduce pharmaceutical development time, and improve customer service in electric utilities. He has specialised further in banking and finance, with a special focus on ethical banking and Islamic Banking.

Joe is the author of the annual Top 500 Islamic Banks supplement to the November issue of The Banker Magazine. His research has been featured on AMR Research, Lafferty and VRL Knowledge, as well as numerous industry journals and magazines.
Joe has recently helped the African Banking Corporation develop its brand strategy in Southern Africa and Barclays Bank, Ghana, develop a strategy for promoting affordable housing in Ghana.

Recent clients include: MasterCard, African Banking Corporation, Barclays, First National Bank, VISA International, J.P. Morgan, Credit Suisse, UBS, Arabian Society for Human Resource Management, Royal and Sun Alliance, BUPA, BT Global, Deloitte, IBM, Hewlett-Packard.

Client Testimonials:

“The Visa Business School Team are all extremely happy with this year’s event…and we would like to thank Joe DiVanna for his personal contribution to our shared success” Head of the Visa Business School Team, Visa International

“Joe was simply fabulous – his presentation was absolutely first-rate, and was extremely well-received by the delegates. Joe was extremely flexible, friendly and easy to work with.” Conference Organiser, Middle East Financial Technology Conference

“Thank you for the excellent presentation that you gave at the Business Forum. Your talk was well received and proved extremely popular amongst all levels of management.” Director, Organisational Development, BUPA

“Thought-provoking and inspiring” Arabian Society for Human Resource Management